Privacy Policy

Last updated: January 11, 2025

Your privacy is important to us. This Privacy Policy outlines how Alea Group (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit and use our websites, including www.aleagroup.co, arosllc.com, ellisaudiovideo.com, apollo.lighting, and lumhouse.design (the “Sites”). By using any of our Sites, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you fill out a contact form, register for our client portal, or opt-in to receive SMS text messages, we may collect personal information such as your name, email address, phone number, and any other details you provide.
• Usage Data: We use Google Analytics and Google Search Console to track user behavior on our website, such as the pages you visit, time spent on the site, and actions taken. This helps us improve our website’s user experience and performance.
• Cookies: Our website uses cookies, including those set by WordPress, which may store information like your preferences or login credentials. You can control the use of cookies through your browser settings.
• SMS Opt-In Data: If you choose to receive SMS text messages, we will collect your phone number and keep a record of your consent to receive messages.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services: This includes offering customer support, sending follow-up emails, or communicating important updates.
• To send marketing communications: If you’ve opted-in, we may send you marketing emails or SMS messages about our products, services, or offers. You can opt out of these communications at any time.
• To track website performance: We use Google Analytics and Google Search Console to analyze website traffic, improve user experience, and optimize our content.
• To manage your account: If you have a login to our client portal, we use your information to provide access to and support for your account.

3. SMS Communication

By providing your phone number and opting in, you agree to receive SMS text messages from us. You can opt-out of these messages at any time by replying with “STOP” or contacting us directly.

We use RingCentral to send SMS messages, and they may collect certain information necessary for the delivery of these messages. We will never share your phone number with third parties for marketing purposes.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist in operating our website and conducting our business, including:

• Google Analytics and Google Search Console: These tools help us analyze website traffic and user behavior, but they do not collect personally identifiable information.
• RingCentral: We use RingCentral to send SMS messages to those who have opted in. Their privacy practices are governed by their own privacy policy, which you can review on their website.

We may also share your information if required by law or in the event of a legal proceeding.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. While we make every effort to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention and Deletion

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request that we delete your personal data at any time by contacting us directly.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You may request access to the personal information we hold about you.
• Correction: You can update or correct your personal information if it is inaccurate or incomplete.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in any email we send or by replying “STOP” to any SMS messages.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality. You can control cookie settings through your browser settings. Please note that some features of the website may not function properly if you disable cookies.

9. Payment Processing

By clicking [accept] in the payment portal, you authorize ALEA Group and/or its affiliates to debit the bank account specified in the payment portal for any amount owed for charges arising from your use of ALEA Groups services and/or purchase of products from ALEA Group and/or its affiliates, pursuant to ALEA Groups website and terms, until this authorization is revoked. You may amend or cancel this authorization at any time by providing notice to ALEA Group with 30 (thirty) days notice.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Alea Group
Email: andy@aleagroup.co
Address: 20 Sunset Dr., Suite 9, Basalt, CO 81621